Legal

Privacy Policy

What we collect, what we do with it, and the choices that stay yours.

Effective Add date Last updated Add date 17 sections 17 min read

Korleah Jay Productions LLC ("KJPTV," "we," "us," or "our") operates KJPTV.com, korleahjayproductions.com, the KJPTV streaming service, and the Cast and Crew Back Office Portal (together, the "Service").

This Privacy Policy explains what we collect, why we collect it, who we share it with, and the choices you have. It applies to visitors, subscribers, and cast and crew members, worldwide.

Korleah Jay Productions LLC is the controller of the personal information described here.

If you have questions, contact us at legal@kjptv.com.

01A Quick Summary

  • You can watch the first episode of any series without an account. We still collect basic device and playback data when you do.
  • Creating an account, subscribing, applying for a role, or joining a chat gives us more information about you.
  • Your Subscriber Directory profile is public. You control whether it shows full details or a limited card, using the public / private toggle in your profile.
  • Cast and Crew Profiles are public by design. They are meant to be found.
  • Your Referral Stats and your Contract and Script Access section are private and visible only to you when you are logged in.
  • We do not sell your personal information for money, but we do use advertising pixels and ad networks, which counts as "sharing" for targeted advertising under several state laws. You can opt out from the footer of any page.
  • We ask for your consent before any advertising partner receives information about what you watch.
  • We do not store your full payment card number.

02Information You Give Us

Account information. Email address, password, plan selection, and an optional referral code at sign-up.

Subscriber profile. Display photo or avatar, display name, member-since date, and your public / private directory visibility setting.

Cast and crew profile. Photo or headshot, role or title (actor, writer, crew), tagline, full bio, reel or portfolio links and uploads, and your KJPTV credits.

Casting application materials. Reels, headshots, availability, the role you are applying for, and anything else you include in a submission.

Contract and production information. Your electronic signature, signature timestamp and IP address, contract status, and records of script access. If you are engaged on a production, we may collect additional information required to pay and onboard you, including legal name, mailing address, and tax identification information.

Payment information. Billing name, billing address, and the last four digits and expiration of your card. Full card numbers are collected and stored by our payment processor, not by us. We keep your plan, your billing dates, the amounts charged, and the processor’s receipt links.

Payout and tax information. For referral rewards or production payments that reach reporting thresholds, we collect the information on IRS Form W-9 (including your taxpayer identification number) and payout details. To pay referral rewards, we keep the PayPal or Wise address you give us until you change it.

Community and communications. Live chat messages, watch party requests you submit, Fan Suggestion Box entries, your votes and reactions on other members' submissions, reviews, reports you file through the three-dot menu, contact form submissions (name, email, reason, message), and emails you send us.

03Information We Collect Automatically

Device and connection data. IP address, approximate location derived from IP, device type, operating system, browser, language, and device identifiers.

Viewing and playback data. Titles and episodes you view, watch progress and resume points, watch history, playback quality, buffering and error events, session length, and whether playback occurred during a watch party.

KJPTV’s own viewing and visit counts. To learn what people watch and which pages they use, we count:

  • What you watch. If you are signed in: the episode, film, extra, or trailer you play, how far you get, the seconds you watch, and the plan you watched on. If you are not signed in, the same, tied to a code that changes every day instead of to you.
  • Pages you visit. Which page, counted once a day per visitor with a code made from your network address and the date, so no one can be followed from one day to the next. We never store the address itself. Every page load also counts as a view, with the seconds the page was on screen.
  • Where viewers watch. Only the location a member typed on their own profile. For these counts we never work out your location from your network address.

These counts use no cookies. We do not sell them or share them. Nothing is counted when your browser sends a Global Privacy Control or Do Not Track signal.

Usage data. Pages viewed, links clicked, referring URL, search and filter activity in the catalog, and time spent on the Service.

Household and account-integrity data. IP addresses, device fingerprints, concurrent stream counts, and login records used to enforce our one-household policy and to detect account sharing, fraud, and referral abuse.

Advertising data. For ad-supported tiers, information about ads served, viewed, and interacted with.

Cookies and similar technologies. See Section 6.

04Information From Other Sources

Social media. Public posts, images, and handles that use our branded hashtag, pulled into the Community page hashtag feed and Home page social proof section by our social aggregation provider. If you post publicly with our hashtag, that post may appear on our site.

Referral tracking. When someone signs up through your referral link, our referral provider records the attribution and the resulting sign-up.

Payment processor. Charge outcomes, refunds, chargebacks, and fraud signals.

05How We Use Your Information

  • Create and maintain your account, and authenticate your logins
  • Deliver video and remember your watch progress
  • Process payments, renewals, upgrades, downgrades, and cancellations
  • Enforce plan entitlements (ads or no ads, watch party access, casting database access)
  • Enforce the one-household policy and detect account sharing, fraud, and abuse
  • Operate public directories and profiles according to your visibility setting
  • Run live chat and watch parties, and moderate community features
  • Review casting applications and manage the casting roster
  • Deliver contracts for signature and gate script access
  • Operate the referral program, calculate milestones, and issue payouts
  • Serve ads on ad-supported tiers
  • Send transactional emails (receipts, renewal notices, password resets, contract reminders, casting updates)
  • Send marketing emails about new releases and events, where permitted, with an unsubscribe link in every one
  • Measure and improve the Service, understand what people watch, and plan future programming
  • Comply with legal obligations, including tax reporting, and enforce our Terms of Service

A note on the Fan Suggestion Box. Ideas you submit are handled as described in Section 12 of the Terms of Service. They are not confidential. Submissions may be visible to other members, who can vote on and respond to them. If you ask to be credited and we develop your idea into a script, the handle or display name on your account may be shown publicly alongside it.

06Cookies and Tracking Technologies

We use cookies, local storage, pixels, and similar technologies to:

  • Keep you logged in and secure your session (strictly necessary)
  • Remember preferences such as your player settings (functional)
  • Measure traffic and understand feature usage (analytics)
  • Deliver and measure advertising on ad-supported tiers (advertising)

Our provider. We use Cookiebot as our consent management platform. Cookiebot presents the banner and preference center, records your choices with a timestamp, and controls which non-essential technologies are allowed to load. It processes limited data (a consent identifier, your IP address, and browser and device details) to keep the record of consent that the law requires. Its privacy information is available at cookiebot.com.

Your controls. A cookie preference link is available in the footer of every page on the Service. It opens a preference center where you can accept or reject each non-essential category at any time, and withdraw consent you previously gave. Most browsers also let you block or delete cookies, though blocking strictly necessary cookies will break login and playback.

Because we serve viewers worldwide, non-essential cookies and advertising technologies are set only after you consent where the law requires opt-in consent, and are set by default with an opt-out where the law permits.

Global Privacy Control. We honor the Global Privacy Control (GPC) signal as a valid opt-out of the sale or sharing of personal information where required by law.

07Video Viewing Records

Because we provide video content, information about what you watch may be protected under the federal Video Privacy Protection Act (VPPA) and similar state laws.

We use advertising pixels and advertising networks on the Service. Depending on your consent choices, these technologies may receive information indicating that you viewed a page associated with a specific title or episode, together with an online identifier such as a cookie ID, advertising ID, or IP address.

We ask for your separate, informed consent before any advertising pixel or advertising network receives information about the video content you request or view. This consent is requested on its own, apart from our Terms of Service, our billing process, and our cookie banner.

How we ask. If you are watching without an account, we ask before playback begins on the watch page. If you have an account, we ask on a dedicated screen after you finish signing up and before your first playback.

How to change it. Account holders can turn this consent on or off at any time under Account Dashboard → Privacy and Data, which also shows the date you gave it. If you are watching without an account, your choice is stored in your browser, so clearing your browsing data or using a different browser or device will reset it and we will ask again. If you later create an account, we carry your existing choice over to that account.

How long it lasts. Your consent lasts for two years, after which we ask again. You may withdraw it at any time, and withdrawing it does not affect your subscription, your billing, or your access to any title.

If you do not consent, we still serve ads on ad-supported tiers, but we do not pass your title-level viewing information to advertising partners.

We otherwise disclose video viewing information only to service providers who process it on our behalf under contract, or where required by law or valid legal process.

Your viewing history stays with KJPTV. We do not share the list of what you have watched. The video privacy setting in your Account Dashboard decides one thing: whether advertising pixels and advertising networks may receive the titles you request or view.

08How We Share Information

We do not sell your personal information for money. We share it in these circumstances:

Service providers. We use vendors to run the Service, each with access limited to what their function requires:

FunctionWhat they receive
Website hosting and CMSPage requests, IP, usage data
Membership and authenticationAccount email, plan status, login records
Payment processingBilling details, card data, transaction records
Video hosting and deliveryPlayback requests, IP, device, and quality data
Live chat and watch partiesDisplay name, avatar, chat messages
Cast and crew back office portalProfile, membership billing, contract, and signature records
Backend database and application logicProfile settings, suggestions, roster, and referral data
Referral tracking and payoutsReferral attribution, payout, and tax details
Social feed aggregationPublic posts and handles using our hashtag
Email deliveryEmail address, name, message content
Cookie consent managementConsent choices, timestamp, IP, browser, and device identifiers

Swipe the table sideways to read it all.

Publicly, by your choice or by design. Your Subscriber Directory card (full or limited, per your toggle), your public activity, your Cast and Crew Profile, and your live chat messages are visible to other users and, for directories and profiles, to the public.

Production partners. If you are cast or engaged, we share your information with the production team, and with payroll, insurance, or union administrators as needed.

Legal and safety. We disclose information when required by law, subpoena, or court order, or when we believe in good faith it is necessary to investigate fraud, enforce our Terms, or protect the rights, property, or safety of KJPTV, our users, or the public.

Business transfers. If KJPTV is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in who controls your information.

With your consent. For anything else, we ask first.

09Public Information and Your Visibility Choices

Some parts of the Service are public by design. Please choose what you share accordingly.

FeatureDefault visibilityYour control
Subscriber Directory cardEveryone appears, marked Public or PrivatePublic / private toggle in profile settings
Subscriber Profile detailsShown in full when set to PublicToggle to Private for a limited card only
Cast and Crew ProfilePublicEdit or remove fields; cancel membership to remove the profile
Live chat messagesVisible to everyone in that chatDo not post what you want kept private
Fan Suggestion submissionsVisible to other members for voting and responseDo not submit anything you want kept private
Fan Suggestion spotlightYour handle or display name shown publicly if you asked for credit and the idea reaches a scriptDo not request credit if you do not want your handle shown
Reports you fileNot shown to the person reported or to other usersHandled by our moderation team only
Referral StatsPrivate, owner onlyNot visible to anyone else
Contract and Script AccessPrivate, owner onlyNot visible to anyone else

Swipe the table sideways to read it all.

Search engines may index public directory and profile pages. Removing a profile from the Service does not immediately remove it from third-party search caches.

10Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect their personal information. Accounts must be held by adults 18 or older. If you believe a child under 13 has provided us information, contact legal@kjptv.com and we will delete it.

In the European Economic Area and the United Kingdom, the minimum age for consent to information society services ranges from 13 to 16 depending on the country. Where a higher age applies, a parent or legal guardian must hold the account and provide consent.

For any minor being considered for a role, submissions must come from a parent or legal guardian, and we handle that information under guardian direction.

11How Long We Keep Information

We keep personal information only as long as we need it for the purposes described here.

CategoryRetention
Account and profileWhile your account is active, plus 90 days after closure
Watch historyWhile active, plus 12 months
Payment and transaction records7 years, for tax and accounting obligations
Tax forms and payout records7 years
Chat messages12 months, or until removed by moderation
Moderation reports and enforcement records24 months
Cookie and advertising consent records24 months after the consent is given or withdrawn
Video advertising consent records24 months after the consent is given or withdrawn, including the text version you were shown
Casting applications24 months, so we can notify you about future roles, unless you ask us to delete sooner
Contracts and signature recordsTerm of the agreement plus 7 years
Suggestion Box entriesIndefinitely, since they may inform produced work
Security and fraud logs24 months

Swipe the table sideways to read it all.

We may keep information longer where required by law or to resolve a dispute.

12Security

We use administrative, technical, and physical safeguards including encryption in transit, access controls, hashed passwords, and vendor security review. No system is perfectly secure, and we cannot guarantee absolute security. Protect your password and let us know at help@kjptv.com if you suspect unauthorized access.

Breach notification. If a breach affects your personal information, we will notify you and the relevant authorities as required by applicable law, including within 72 hours of becoming aware where GDPR applies.

13Your Rights and Choices

Everyone can:

  • View and edit your profile and visibility settings in your dashboard
  • Change your plan or cancel from Account Dashboard → Billing and Plan
  • Unsubscribe from marketing email using the link in any marketing message (transactional emails will continue)
  • Manage cookie and advertising preferences from the preference link in the site footer
  • Turn video advertising consent on or off under Account Dashboard → Privacy and Data
  • Sign out devices from Household and Device Management
  • Request access to, correction of, or deletion of your information by emailing legal@kjptv.com or using the Contact page
  • Opt out of targeted advertising using the "Do Not Sell or Share My Personal Information" link in the site footer

If you are a resident of California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, or another state with a comprehensive privacy law, you may have the right to:

  • Know the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of third parties we disclose to
  • Request deletion or correction
  • Obtain a portable copy
  • Opt out of the sale or sharing of personal information and of targeted advertising
  • Appeal a denied request
  • Not be discriminated against for exercising these rights

Categories collected in the last 12 months (California Consumer Privacy Act terminology): identifiers; customer records; commercial information; internet and network activity, including viewing history; approximate geolocation; audio, visual, and similar information (headshots, reels, avatars); professional or employment-related information (casting and crew materials); and inferences drawn from the above. We collect these for the business purposes listed in Section 5.

Sale and sharing. We do not sell your personal information for money. However, because we use advertising pixels and advertising networks, our disclosure of identifiers, internet activity, and viewing-related information to those partners is treated as a "sale" and as "sharing" for cross-context behavioral advertising under the California Consumer Privacy Act, and as targeted advertising under the Texas Data Privacy and Security Act and other state privacy laws.

You can opt out at any time using the "Do Not Sell or Share My Personal Information" link in the footer of every page, through the cookie preference center, or by enabling Global Privacy Control in your browser. Opting out does not remove ads from ad-supported tiers. It stops your information from being used to target them.

Read this

We do not knowingly sell or share the personal information of consumers under 16 years of age.

Sensitive information. We do not use or disclose sensitive personal information for purposes beyond those permitted under applicable state law, and we do not sell it. We do not collect biometric identifiers. Headshots, reels, and avatars are stored as ordinary images and are not processed with facial recognition or any other biometric identification technology, so they are not biometric identifiers under the Texas Capture or Use of Biometric Identifier Act or comparable laws.

If you are in the European Economic Area, the United Kingdom, or Switzerland, the General Data Protection Regulation and UK GDPR apply to our processing of your information. The Service is available in your region and is not geographically restricted.

Our legal bases are:

PurposeLegal basis
Providing the Service, streaming, billing, account managementPerformance of a contract
Security, fraud prevention, household policy enforcement, service improvementLegitimate interests
Non-essential cookies, advertising pixels, marketing email, video viewing disclosuresConsent
Tax reporting, accounting, responding to legal processLegal obligation

Swipe the table sideways to read it all.

You have the right to access, rectify, erase, restrict, and port your information, to object to processing based on legitimate interests, to withdraw consent at any time without affecting processing already carried out, and to lodge a complaint with your local supervisory authority. You are not subject to any decision producing legal effects that is based solely on automated processing.

Representative. EU/UK ARTICLE 27 REPRESENTATIVE, name and address, required because Korleah Jay Productions LLC has no establishment in the EEA or UK and offers the Service to people there.

How to submit a request. Email legal@kjptv.com from the address on your account, or submit the form on our Contact page and select the privacy request reason. We will verify your identity before acting, and will respond within the timeframe the applicable law requires (generally 45 days in the United States, extendable once, and one month under GDPR). An authorized agent may submit a request on your behalf with written permission. If we deny your request, you may appeal by replying to our response, and we will answer that appeal within 45 days.

Your choice

Do Not Sell or Share My Personal Information

Switch this on and your identifiers, activity, and viewing information stop going to advertising partners. Ads still run on ad-supported memberships.

14International Users

The Service is operated from Houston, Texas, and is available worldwide without geographic restriction.

If you use the Service from outside the United States, your information will be transferred to, stored in, and processed in the United States, where privacy laws differ from those in your country and where public authorities may have access rights that differ from those where you live. By using the Service, you understand that this transfer is necessary to provide it to you.

Where required, we rely on appropriate safeguards for these transfers, including the European Commission's Standard Contractual Clauses and the UK International Data Transfer Addendum, together with supplementary technical and organizational measures. You may request a copy of the relevant safeguards by writing to legal@kjptv.com.

16Changes to This Policy

We may update this Privacy Policy. Material changes will be posted here with a new Effective Date, and we will notify you by email or in-product notice before they take effect. Continued use after that date means you accept the updated policy.

17Contact Us

Korleah Jay Productions LLC
STREET ADDRESS
Houston, TX ZIP
Privacy and legal requests: legal@kjptv.com
General support: help@kjptv.com
Contact form: KJPTV.com/contact
Web: KJPTV.com